There are currently some postage delays you need to be aware of before ordering. Click HERE to find out more. PLEASE NOTE CUSTOM ORDERS FOR CHRISTMAS WILL BE CLOSING SOON.

CHRISTMAS ORDER UPDATE

CHRISTMAS ORDERS CLOSING SOON

 It is approaching the time where we talk about CHRISTMAS! And the deadlines around postage.
 
This brings along with it time frames in order for us to take your orders to create your custom order pieces. Whether that be cloth dolls, memory cloth items or jewellery pieces.
 
In order to ensure we have done the best we can, to get your items to you on time for Christmas we have to put forward realisitic TIMEFRAMES to accomodate postage times. This is to not only accomodate postage to us of your memory items (ie clothing or DNA inclusions) is also needs to factor in our standard production times and peak periods. As well as then having to ensure we allow enough time to send the finished items for you.
 
All of this planning is to ensure we can post your items FIRST WEEK OF DECEMBER. 
 
We encourage you to select EXPRESS with SIGNATURE on all your purchases to ensure the quickest route to you.
  
While we place these deadlines in place - we have done so to allow the most time to arrive to you in time for Christmas, this is however something we can only estimate with the current changes to Australia Post and in the increased processing and travel times of parcels and increase in online shopping.
 
If you feel that posting the first week of December may not make it for your needs and pre Christmas delivery is essential - please choose your purchase wisely.
 
We wish we could guarantee arrival before Christmas  - we just can't at the moment - we have been gauging the current postage times over the last few months to try and ensure that we have left the largest postage time we feel is possible for us to achieve and build in as much buffer as we possibly - however this may not be the case. We just cannot predict the delivery time.
 
We do ask you to be flexible and understand postage times are out of our control. We can guarantee however that if you meet our order deadlines we will send the first week of December! 
 
All parcels will be sent the FIRST WEEK OF DECEMBER if you are placing at the below ordering times.
We encourage you to purchase asap to ensure we can post sooner if possible 
 
Here is a quick guideline to placement of orders to ensure the best possible chance for pre christmas arrival.
 
MEMORY JEWELLERY CUSTOM ORDER
SETTINGS MADE THROUGH OUR MELBOURNE JEWELLER OR SETTINGS ORDERED THOUGH OUR USA JEWELLERY SUPPLIER
AND FLOWER PRESERVATION AS AN INCLUSION - CLOSED.
(This includes our rings, cufflinks, yellow and rose gold bails on our pendants where offered, our earring options)
  
MEMORY JEWELLERY CUSTOM ORDER
WITH AVAILABLE SETTINGS ON HAND OR CAN BE OURCHASED THROUGH OUR AUSTRALIAN JEWELLERY SUPPLIER - CLOSE MID OCTOBER
(This does depend on the availability of the fittings at the time of purchase - these include our sterling silver European beads, 9k yellow gold bail for pendants, Tansy Teardrop Pendant, Paisley oval pendant, Primrose pendant)
MUST RECEIVE INCLUSION BY MID OCTOBER.
  
MEMORY CLOTH DOLLS CUSTOM ORDER
CLOSE FIRST WEEK OF NOVEMBER - MUST RECEIVE GARMENTS BY THIS DATE. 
 
MEMORY PILLOWS AND CHRISTMAS STOCKINGS CUSTOM ORDER
CLOSE FIRST WEEK OF NOVEMBER - MUST RECEIVE GARMENTS BY THIS DATE.
 
MEMORY QUILTS CUSTOM ORDER
CLOSE MID OCT - MUST RECEIVE GARMENTS BY THIS DATE.
  
CLOTH DOLLS CLASSIC COLLECTION CUSTOM ORDER
CLOSE FIRST OR SECOND WEEK OF NOVEMBER.
 
PURCHASING OUR READY MADE COLLECTIONS
CLOSE THE FIRST WEEK OF DECEMBER.
 
Thank you all your ongoing support of our beautiful and loved business. We look forward to being able to assist you with your order needs leading up to the Christmas period.
 
We will be taking a short family break over the Christmas period from 20th of December until the 15th of January!